Yorcard Pilot and Research Reports

Tags: pilot, research

The operational pilot commenced in February 2008 and concluded in October 2009. It was funded by the DfT, Objective 1 ERDF, and South and West Yorkshire PTEs. After the commencement of the project, the project sought and secured additional funds from Northern Way Growth Fund.

A fully working ITSO compliant multi-modal, multi-operator smartcard ticketing system was delivered in South Yorkshire. The core elements of bus, rail, back office and retail infrastructure were delivered.

The Yorcard pilot was at the forefront of delivering an innovative public transport smartcard system, and provided the technology to enable a number of industry ‘firsts’, notably the first smartcard scheme to be able to accept all English National Concessionary Travel Scheme smartcards with its bus equipment and the first use of rail tickets on a smartcard platform. The first to successfully trial touch on/touch off technology and offer a multi operator Pay as you Go product. It was, at the time of operation, the largest by transaction volumes and most diverse ITSO compliant scheme in England.

Yorcard : Research Project

The Department for Transport Technology and Standards Division funded the research which complemented the Yorcard operational pilot. The research, including data collection, reporting and use of pilot data, was managed by Newcastle University.

The research focussed on the ten primary Pilot objectives. These were :

  • Reduce barriers to the use of public transport.
  • Reduce delays and improving reliability.
  • Reduce in fraud of all types.
  • Enhance the image of public transport.
  • Reduce administrative costs.
  • Improve sales channels.
  • Improve Multi-Operator Card revenue distribution by providing more accurate information on journey lengths to meet legal obligations.
  • Prove ITSO compliant equipment and operational protocols in a major scheme.
  • Inform business cases and Integrate with Real Time Information.

The final Research reports were published in a series of six folders and two reports. All folders comprise a number of discrete and stand alone reports. Each report has been written so it can be read in isolation giving the reader a detailed view of a specific subject matter or be read in conjunction with other reports in the same or other folders. Consequently there is some common information across reports which the reader, if intending to read more than one report, may wish to skip. The full list of research folders and final two reports are as follows.

Click on the report you want to read.